Identity Theft Information

If you have been a victim of Identity Theft or have had your wallet/purse stolen with valuable information (such as Social Security Cards, Drivers License, Credit/Debit Cards, etc.) the following procedures should be followed:

  • Contact your local police department and file a report
  • Make sure to get a copy of your police report and/or the case number
  • Contact the Department of Public Safety/Department of Motor Vehicles in the state where your license was issued. In Texas, the phone number is 512-424-2600
  • Notify all creditors and merchants of your stolen credit cards
  • Notify your banks/credit unions
  • Contact the Social Security Administration at 800-269-0271
  • Contact the Federal Trade Commission to inquire if someone has applied for credit in your name. Call 877-438-4338.
  • Notify the U.S Passport Agency at 877-487-2778.

Tips To Protect Your Identity

  • Shred all trash that has identifiers and account information.
  • Never give information over the telephone or internet unless you initiated the conversation or you know who you’re dealing with.
  • Remove extra information from your checks. Make the clerk or cashier ask for identification when your checks are used.
  • Check credit history and bank records frequently.
  • Minimize the number of credit/debit cards that you carry in the event your wallet or purse is stolen.
  • Always take your wallet with you and never leave it in your car.

For additional information and assistance on Fraud and Scams visit the Texas Attorney General’s Office.

Credit Bureau Information

If your identity has been stolen, contact the following credit reporting agencies and request a “fraud alert” be placed on each credit report. Also, request a copy of your free credit report to compare against your own records regarding what accounts may have been opened fraudulently.

Equifax:
P.O. Box 740241
Atlanta, GA. 30374
866-349-5191…credit report

P.O. Box 105069
Atlanta, GA 30348
800-525-6285.... reporting credit fraud

Experian:
P.O. Box 9701
Allen, TX. 75013
888-397-3742

Trans Union:

P.O. Box 2000
Chester, PA 19016
800-916-8800...credit report
800-680-7289...reporting of credit fraud

Major Check Verification Companies

If you have had a check/checkbook stolen or a bank account opened fraudulently, ensure that you place a “stop payment” on any invalid or unauthorized checks, cancel your checking and savings account and obtain new numbers, and also contact the following companies:

Checkrite..800-766-2748
Certegy Inc.. 800-437-5120
SCAN.. 800-262-7771
Chexsystems.. 800-428-9623
Telecheck.. 800-710-9898

Other Resources

To file a complaint regarding mail service:
U.S. Postal Inspection Service
877-876-2455

To report income tax fraud:
IRS
800-908-4490

To report FEMA fraud:
800-323-8603

To add your phone number to the Do Not Call List:
National Do Not Call List
888-382-1222