Utility Billing / Central Collections

New Payment Option - Pay by Phone!

You can now make water payments over the phone! You can access your account, obtain real-time balances, payment amounts, and due dates. Simply call 833-309-4332. There is a $1.25 charge for each transaction.

Please note: If your services have been disconnected due to non-payment, we regret to inform you that you cannot pay online or via phone in order to restore service. Payments must be paid in office or at the drive-thru at City Hall in order to begin the process of reconnection.

Monthly Rates 

Base Rate: $27.42 (First 2,000 gallons of water & sewer)
Each Additional 1,000 Gallons Water: $5.30
Each Additional 1,000 Gallons Sewer: $5.71

* Rates will be applied on December 1, 2019 Water Bills *

Responsibilities
The Utility Department, also known as Central Collections, is responsible for the billing and collection of revenues for water, sewer, and commercial garbage service, as well as property tax, industrial district, and hotel motel occupancy tax.

Comments & Complaints

Comments and complaints about water quality, sewage stoppages, or leaking fire hydrants should be directed to the Public Works Department via email or by calling 281-478-7253. Comments and complaints about water service or utility billing can be addressed to the Utility Department at customerservice@deerparktx.org or by calling 281-478-7221 during normal business hours.

Disconnected Services

If your services have been disconnected due to non-payment, we regret to inform you that you cannot pay online or via phone in order to restore service. Payments must be paid in office or at the drive-thru at City Hall in order to begin the process of reconnection.

Water and Sewer System

The water sewer system of the City of Deer Park is a self-supporting system. All revenue that is collected through water and sewer billing is only used to maintain the water sewer system. The funds collected pay for needed replacement of water and sewer lines, adding new water and sewer lines, treatment of water and wastewater, maintaining the water and sewer treatment facilities, as well as managing future expansion needs of the system.

The monthly base rate for the first two thousand gallons of water and sewer is $27.42. Each additional thousand gallons of water costs $5.30. Sewer billing is based on water consumption and each additional thousand gallons of sewer costs $5.71.